Isle of Man Steam Packet's Future-proof Telecommunications

"A reliable telecommunications system is absolutely vital to our performance as a business and meeting the expectations of our customers."

Wayne Lisy, Shore Operations Manager

“We sat down with the professional services team at Sure to outline our communications system needs and then we worked collaboratively to find a solution fit for the present and the future. Sure’s team was helpful from the outset and proactive and pragmatic in suggesting solutions and features we could benefit from.

“The solution they recommended has enabled us to manage our call centre and log calls in more efficient and effective ways and its success confirms that the Sure team were right to make the recommendations that they did.

“Working with a local provider means that there is an engineer only a few minutes away should we need someone on site and that gives us great peace of mind.

“Sure’s professional services team combines in-depth expertise with access to the latest innovations and products and that was the exact blend we were looking for to keep the Isle of Man Steam Packet Company moving forward.”

Wayne Lisy, shore operations manager at the Isle of Man Steam Packet Company