Managed Services from Sure
We take responsibility for round-the-clock management and support of your network appliances freeing you up to focus on the important parts of your business instead. Our services include:
- 24/7/365 support from our Channel Islands based Service Operations Centre (SOC)
- Supplement your skills gaps
- Proactive critical event reporting
- Address capacity needs
- Controlled configuration management
- Historical forensics
- Change controls to avoid service affecting issues
Do you need a managed or monitored service?
Knowing one size does not necessarily fit all, our tiered service model offers features which start with a basic proactive monitoring, and scales up to a fully managed service.
Network Appliance Management
A higher level of support for every aspect of your network resources and infrastructure. Our Managed Service is our most comprehensive provisioning and management package for an Enterprise Network.
- 24/7/365 Remote Management
- Break-fix Service
- Change Management
- Firmware Management & Patching
- Skilled Service Personnel
- Supporting Cisco Network Appliances
Network Appliance Monitoring
Require the peace of mind of a fully monitored network? Our Monitored Services may be for you:
- 24/7/365 Remote Monitoring
- Customer Event Notification
- Monthly Reporting
- Historical Forensics
- Supporting Network Appliances from multiple manufacturers
Other services you may be interested in
Products
We offer a range of services that go beyond traditional telecoms, allowing you to keep up with the rapid pace of change in the industry.
Offshore Data Centre and Cloud
Our Tier 3 Channel Island datacentres guarantee local data residency for co-location or hosting, and facilitate a range of on-premise, private, public or hybrid cloud services.
Cybersecurity
The IT threat landscape is moving so fast that only specialist security providers can keep pace with the threats and technology changes.
Advisory & Design Services
Our Network Design Team takes the time to completely understand your business model and its information needs.