A good quality phone system can help you serve customers more efficiently while reducing costs, and because there is such a wide range of products and functions to choose from, our team of Professional Service Specialists are on hand to make sure you select the best system for your business.
Key features
- Dedicated design team that works with you to ensure you get the best possible system to meet your business requirements and budget
- We work with a range of market-leading suppliers to make sure we meet the needs of your business - you can choose from Mitel, Red Box, Alcatel, Panasonic or Cisco and by working with our network consultants, you’ll know that you have the best system for your organisation
- Our maintenance services give you the peace of mind that comes with knowing we will be there to sort things out should anything unexpected happen to your phone system
- By integrating your mobile and landline systems, we can make sure that you are able to work, no matter where you are in the world
- Because businesses are constantly changing, we make sure that all of our solutions are scalable and able to cope with the growth that you want to see
- Our commitment to you is further supported and evidenced by accreditations from our various partners.
Maintenance
Cover your equipment for fault repair during working hours. Our Maintenance Repair Service provides an extended three year parts and labour guarantee during normal working hours on purchased equipment.
By taking out maintenance repair you benefit from:
- Upgraded cover during the standard guarantee period
- A further 3 years in working hours maintenance support to protect you against costs incurred when faults arise
- Known costs for maintaining your communications equipment
- A guaranteed response time once the fault has been reported
Some systems are vital, and every minute they are out of action has an impact on your business. Maintenance response can be purchased to give guaranteed fault response times of either 2 or 4 hours ensuring that if you do experience a problem we will get you back up and running in the shortest time possible.
Other Sure Business products include:
Latest news & insights
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Jersey team continues to grow with the addition of new Applications Support Manager
We’re happy to welcome Sean Brennan as our Applications Support Manager to our ever-growing Jersey team. With almost 20 years of experience working in the telecoms industry, Sean will oversee key applications offerings with the support of the newly established application support team, dedicated to providing around the clock network assistance.
A new integrated customer support team drives speedier resolution times
We have created a new and improved approach to customer service, that reduces resolution times, and ensures issues are resolved at the first point of contact.Resolutions are tailored to customers’ needs, driven by the level of impact the issue is having on their business.