Partnering with a single IT provider improves efficiency and is cost effective
Unleash your Business's True Potential
We understand the digital infrastructure that underpins today’s business; our expert consultants can help you take advantage of new technology, as well as manage all your IT services from end to end. Allowing customers to combine these services and products to create specific solutions.
Sure have created three levels of support for the Sure Business Suite. Essential is ideal for the smaller business that only requires support during the working day. Enhanced delivers 24x7 support, fixed and mobile telephony cover as well as Microsoft 365 backup, and Flex includes Sure and Azure Cloud Server support.
Essential
Enhanced
Flex
Essential
Essential | |
---|---|
Microsoft License | Microsoft 365 Business Standard |
Professional IT Support | |
Sure Business 24x7 Support | Included |
On site engineers | Included |
Prioritised Support | Included |
Discounted Consultancy | Included |
Incident response | Included |
Service delivery & strategy meetings | Included |
Productivity | |
Microsoft Licensing | Included |
Azure AD, Entra ID | Included |
Microsoft Word, Excel & PowerPoint | Included |
Sure VCloud Servers | Optional |
Azure Cloud Servers | Optional |
Hardware as a Service | Optional |
On Site Server Management | Optional |
Customer Application Management | Optional |
Communication | |
Microsoft Teams | Included |
Teams Phone Integration | Optional |
Microsoft Outlook | Included |
Business Email | Included |
Business Mobile | Optional |
Business Broadband | Optional |
Managed WIFI & Network | Optional |
Security | |
Vulnerability patching | Included |
Microsoft 365 Backup | Included |
Multifactor Authentication | Included |
Advanced Cyber Attack Protection | |
Mobile Device Management | |
Vulnerability Management | Optional |
Cyber Essentials | Optional |
Cyber Essentials Plus | |
Firewall Management |
Enhanced
Enhanced | |
---|---|
Microsoft License | Microsoft 365 Business Premium |
Professional IT Support | |
Sure Business 24x7 Support | Included |
On site engineers | Included |
Prioritised Support | Included |
Discounted Consultancy | Included |
Incident response | Included |
Service delivery & strategy meetings | Included |
Productivity | |
Microsoft Licensing | Included |
Azure AD, Entra ID | Included |
Microsoft Word, Excel & PowerPoint | Included |
Sure VCloud Servers | Optional |
Azure Cloud Servers | Optional |
Hardware as a Service | Optional |
On Site Server Management | Optional |
Customer Application Management | Optional |
Communication | |
Microsoft Teams | Included |
Teams Phone Integration | Optional |
Microsoft Outlook | Included |
Business Email | Included |
Business Mobile | Optional |
Business Broadband | Optional |
Managed WIFI & Network | Optional |
Security | |
Vulnerability patching | Included |
Microsoft 365 Backup | Included |
Multifactor Authentication | Included |
Advanced Cyber Attack Protection | Included |
Mobile Device Management | Included |
Vulnerability Management | Included |
Cyber Essentials | Included |
Cyber Essentials Plus | Optional |
Firewall Management | Optional |
Flex
Flex | |
---|---|
Microsoft License | Microsoft 365 Enterprise E3/E5 |
Professional IT Support | |
Sure Business 24x7 Support | Included |
On site engineers | Included |
Prioritised Support | Included |
Discounted Consultancy | Included |
Incident response | Included |
Service delivery & strategy meetings | Included |
Productivity | |
Microsoft Licensing | Included |
Azure AD, Entra ID | Included |
Microsoft Word, Excel & PowerPoint | Included |
Sure VCloud Servers | Included |
Azure Cloud Servers | Included |
Hardware as a Service | Optional |
On Site Server Management | Optional |
Customer Application Management | Optional |
Communication | |
Microsoft Teams | Included |
Teams Phone Integration | Included |
Microsoft Outlook | Included |
Business Email | Included |
Business Mobile | Optional |
Business Broadband | Optional |
Managed WIFI & Network | Optional |
Security | |
Vulnerability patching | Included |
Microsoft 365 Backup | Included |
Multifactor Authentication | Included |
Advanced Cyber Attack Protection | Included |
Mobile Device Management | Included |
Vulnerability Management | Included |
Cyber Essentials | Included |
Cyber Essentials Plus | Optional |
Firewall Management | Optional |