24 x 365 Service Operations Centre provides incident reporting, managed back-ups and simple on-boarding to either our cloud based or on-premise solutions.
Overview
Ransomware. Hardware failures. Power outages. Human error. Today a company's data is more valuable than ever yet threats are everywhere and evolving fast.
Ensuring that you never lose it is a critical consideration so Sure have created an Online Backup solution that allows critical data to be kept in our Tier III data centres in the Channel Islands.
This allows copies of your data to be kept off your premises, in a highly secure and highly resilient environment. Optionally, we can back up into a remote vault on your own premise.
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Why Choose Sure
Sure’s comprehensive future-proof back-up and restore services provide business continuity ‘peace of mind’, ensuring no loss of data and immediate service restoration.
You have the option to keep control through self serve, or let us fully manage your service for you.
Deployed and supported in an ISO27001 accredited environment
Flexible options available to meet both short term and long term backup and recovery needs
Simple pricing models based on volume of backup data held or fixed tiers based on the size of your production data.
Access to an online Evault portal allowing you to monitor backup health, initiate restores and control agents from a central location.
Latest news & insights
Unlocking the power of Multi-Cloud: How can your business benefit?
Cloud services have become the lifeblood for modern IT, with many businesses choosing to use more than one Cloud service provider as the needs of businesses grow and change. We spoke with our Cloud experts about how to maximise the use of Multi-Cloud and how it can benefit your business.
Jersey team continues to grow with the addition of new Applications Support Manager
We’re happy to welcome Sean Brennan as our Applications Support Manager to our ever-growing Jersey team. With almost 20 years of experience working in the telecoms industry, Sean will oversee key applications offerings with the support of the newly established application support team, dedicated to providing around the clock network assistance.
A new integrated customer support team drives speedier resolution times
We have created a new and improved approach to customer service, that reduces resolution times, and ensures issues are resolved at the first point of contact.Resolutions are tailored to customers’ needs, driven by the level of impact the issue is having on their business.