Our locally based team provides proven knowledge and industry expertise that integrates client support, engineering and consultancy - all underpinned by the many world-class partners we can call upon. With your company information they’ll advise you on a solution that will work for you.
As Service Manager, Scott delivers the highest standards of service to our enterprise customers across the island. Having almost eight years’ experience working within the technology sector and having begun his career in Sure’s retail store in St Peter Port, Scott has an all-round understanding of the technologies that ensure our customers can continue communicating with their clients and suppliers 24/7/365.
Service and Account Manager
Christine joined Sure with almost two decades of experience in the telecoms sector. She has brought with her a wealth of technical knowledge and an understanding of the value of excellent customer relationships, all of which she puts to work in her role managing our relationship with the Manx government.
Jamie's prior experience as an infrastructure engineer and then network project manager with international Blue Chip companies, gives him a deep understanding of the challenges faced by some of our largest clients' IT teams. This makes him ideally placed to help those businesses realise the potential of their network and communications infrastructure.
As an Account Director dedicated to our Small-and-Medium sized customers, Lyle understands the pressures on smaller businesses and appreciates that most do not have the resources to employ an in-house IT team. Instead, they rely on Sure to be their trusted partner to advise and deliver the right, individual solutions for their businesses.
Andy has wide-ranging telecoms experience across both engineering and sales. His particular expertise in advising customers on the capabilities of many and varied telephony options enables him to understand his customers’ challenges and provide them with solutions that answer both today’s needs and tomorrow’s requirements.
As Account Director, Joseph wants his clients to get maximum value from their investments in information and communications technology. He is trusted by his customers to identify those areas where they can make efficiencies and ensure that the technologies they have chosen are used to their fullest extent.
Senior Service Manager
Layla joined Sure Isle of Man in 2019, following almost 10 years working in the e-gaming sector and heads up Sure’s Service Management Team which spans across the Channel Islands and Isle of Man. Layla and the team are the first point of contact for existing Sure customers’ day-to-day business needs, ensuring a consistently high standard of service, and are integral to the strong relationships we have with our enterprise clients. By responding to service issues efficiently and effectively, Layla will ensure that you receive the best level of aftercare possible.
Data Centre Account Services Manager
Matthew is our Service Manager dedicated to Data Centre customers, supporting a variety of eGaming, retail, offshore financial services and professional services clients. Matt’s role is to ensure service excellence for those customers who trust Sure’s Data Centres with their critical business infrastructure from the initial take-on project management & solution implementation; reacting quickly to trouble-shooting and day-to-day communication and reporting.