Airtel is now part of Sure.
We're beginning a transformational era for our islands, building a world-class 5G network with faster speeds, greater coverage and providing better business solutions. As an Airtel business customer, you're now part of this exciting future.
With over 200 dedicated staff across the islands plus global support, we have the scale, reach and expertise to support all businesses. Our local experts take the time to understand your business ensuring tailored solutions that meet your needs.
Meet Sam Carter
Say hello to Sam Carter, your new Corporate Mobile Account Director.
With over 20 years of experience in telecoms sales and account management, Sam brings a customer-first approach to managing enterprise mobile services. He works closely with customers to ensure everything runs efficiently with clear communication.
Have questions about your your account or services?
What's changing?
We're getting ready to bring your services into Sure Business.
Your network, service and support remain the same. As we bring your services into our systems, the main change is that you'll begin to receive your monthly bills from us instead of Airtel.
Here's what to expect:
- Your network and service stay the same. We've made some small updates to plan names to make things clearer on your bill.
- Dedicated account management to handle any business queries you may have.
- A new look to your bill and account tools.
- Direct Debit? Payments will be taken by Sure instead of Airtel.
How will my service change?
Pay monthly mobile
Your existing plan and pricing will stay the same. We've updated some plan names to make them easier to recognise on your bill, but there's no change to what's included.
Pay As You Go mobile
We're making some updates to Pay As You Go as we welcome Airtel customers to Sure. Airtel top-up rewards will be replaced with equivalent or better rewards from Sure. Contact your account manager to discuss any topping up, usage and add-ons.
Broadband and landline
Continue to use your broadband service with no immediate change. Your account manager will be in touch as soon as any changes may occur.
Your landline number will stay the same.
Need more information?
Offshore Data Centre and Cloud
Our Tier 3 Channel Island datacentres guarantee local data residency for co-location or hosting, and facilitate a range of on-premise, private, public or hybrid cloud services.
Managed Services
Our managed services offering delivers an end-to-end solution which meets the needs of demanding business in today’s highly dynamic and unpredictable market. We can manage, monitor and upgrade the network, communications and cloud technology that powers your business.
Cybersecurity
Protect your business from cyber crime with our industry-leading security solutions. We offer a suite of cybersecurity solutions, making us a one-stop shop for network and information security.
Telecoms Solutions
Whichever market you operate in, from local services to global networks, we can build a communications and network solution that suits your business.
Advisory & Design Services
Modern communications networks can be highly complex. Our Network Design Team takes the time to completely understand your business model and its information needs to design your optimal communication and network infrastructure.
