Our experts

As a Professional Services Consultant at Sure, Callum specialises in Cloud calling and enterprise technology solutions. He plays a key role in designing, implementing, and managing large-scale business projects, ensuring clients receive cutting-edge, reliable communications infrastructure.
With over a decade of experience at Sure, Callum’s deep technical expertise and hands-on background enable him to deliver tailored solutions that meet the evolving needs of businesses. His work is driven by a passion for innovation, problem-solving, and helping clients optimise their technology for success.

Malcolm is a highly motivated professional with over 20 years of IT experience spanning Cloud computing, data science, software, managed services, global telecommunications, and the UK defence sector.
Malcolm specialises in Cloud and data solutions, leveraging his extensive background to deliver innovative and effective services to clients.
Recognised as Sure Business's resident AI expert, Malcolm actively engages in navigating rapid developments in machine learning, sharing his insights and expertise to help clients and the Sure team to harness the advances AI is instigating.

Matt works closely with our clients to marry their distinct needs to the latest technological solutions. Focusing mostly on the Cisco suite, he has extensive knowledge of the best network and security infrastructure and equips businesses of all sizes with the products they need. Prior to joining Sure, Matt worked in IT roles for over 20 years across a variety of industries. He is one of the only Cisco Champions in the Channel Islands – an accreditation that is only awarded after significant investment in Cisco’s training certifications.

Network & Security Consultant with 23 years of IT experience, including 19 years of hands-on expertise in networking and security technologies. Skilled in Cisco, Juniper, Meraki, F5, VMware NSX, Palo Alto, Firepower (FMC), and Kali Linux.
Experienced in designing, securing, and optimizing network infrastructures, implementing security best practices, and troubleshooting complex network and security issues. Adept at delivering scalable solutions for enterprise environments.

Dominic’s background in telecoms sales and business development gives him a deep understanding of the market and a working knowledge of the solutions that will work best for local businesses.
Passionate about digital transformation, Dominic helps businesses explore Sure’s wide range of solutions, from Cloud services to bespoke business suites. His expertise, communication skills, and commitment to learning make him a valued contact for our clients, who trust his advice and respect his expertise.

Gareth serves as the primary point of contact for clients, focusing on maintaining and expanding Sure's business customer base.
Gareth's 30-plus years of experience includes roles in telecommunications, finance, and IT, providing him with a deep understanding of software and technological solutions. This expertise enables him to efficiently address challenges and deliver exceptional customer service, making him a valuable asset across all areas of Sure Business.

Karis forges powerful relationships with Sure’s many business clients to ensure that their digital needs are being met. She uses her deep understanding of the IT market to recommend the best products and solutions to help her clients achieve digital outcomes. Karis maintains clients across the Bailiwick of Guernsey, Jersey, and the Isle of Man. Prior to joining Sure Business, she worked for Microsoft, delivering the marketing strategy for the launch of Office 365 as well as working in recruitment for Cisco.

Tim is a seasoned Professional Services Consultant at Sure Business, bringing over 25 years of experience in the telecommunications industry. His extensive background encompasses various roles in engineering, project management, and consultancy, equipping him with a comprehensive understanding of complex technical solutions. At Sure Business, Tim specialises in designing and implementing tailored telecommunications strategies, ensuring clients receive innovative and efficient services that align with their unique needs.

Ashley is responsible for getting to know customers and working with them to understand what they require, from Cloud technology to modern workplace solutions. He transforms these needs into bespoke solutions that enable clients to run their business safe in the knowledge that their digital infrastructure ‘just works’. Prior to joining Sure, Ashley worked in sales roles in the travel industry and was a data analyst for the Channel Islands Co-Operative Group.