Our locally based team provides proven knowledge and industry expertise that integrates client support, engineering and consultancy - all underpinned by the many world-class partners we can call upon.
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Jamie's prior experience as an infrastructure engineer and then network project manager with international Blue Chip companies, gives him a deep understanding of the challenges faced by some of our largest clients' IT teams. This makes him ideally placed to help those businesses realise the potential of their network and communications infrastructure.
Account Director Jonathan is highly experienced at equipping small businesses with the best-suited technology and communications solutions to meet their needs. Before joining Sure he spent 10 years in various positions at Barclays where he specialised in helping clients to learn digital skills, and worked with non-personal clients integrating, and advising them on how to get the most out of online platforms and mobile banking apps. Jonathan’s digital expertise and dedication to client service will be hugely beneficial for helping Sure’s clients to grow and reach their full potential.
Natalie is committed to delivering the highest standards of customer service and during more than a decade working with Sure, she has consistently shown that the customer is always her focus. Importantly, Natalie’s experience in different areas of our business means she is able to operate smoothly and effectively across departments, using her contacts and understanding of the company to ensure her customers always receive the best possible service, regardless of the complexity of their query.
As an Account Director for Sure, Michael will be working with our business customers to provide solutions and services that best fit their needs. Michael’s experience in relationship management makes him extremely knowledgeable about the challenges, drivers and priorities faced by organisations of all sizes. Michael will utilise all the expertise and solutions in Sure’s portfolio to assist organisations in this rapidly changing world.
Data Centre Account Services Manager
Matthew is our Service Manager dedicated to Data Centre customers, supporting a variety of eGaming, retail, offshore financial services and professional services clients. Matt’s role is to ensure service excellence for those customers who trust Sure’s Data Centres with their critical business infrastructure from the initial take-on project management & solution implementation; reacting quickly to trouble-shooting and day-to-day communication and reporting.